Payments can be done with SGB gift cards, bank-issued credit cards from any country, Visa, MasterCard, Discover and American Express. All transactions are encrypted for your safety. Additionally, we're very happy to now offer PayPal checkout service to our customers.
At this time we do not accept personal checks, money orders or any other form of payment.
Our credit card service provider, Stripe, which is linked to our Asian Merchant, allows us to accept credit card payments, however, do note that there may be an international charge on your credit card.
If you have a promotion code, please enter it in the shopping cart page in the ‘Discount’ field and click on ‘Apply’. Please check the expiry date of your promotion code before using it. Please note that you cannot use more than one promotion code for the same purchase order.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
* Note that payments made via Paypal eCheque would take 5 days and up to clear. This will delay the verification & shipping process.
Your order will be charged in USD and converted by whatever payment type you paid with at the exchange rate they designate. If you wanna know what the exchange rate is before you buy contact your credit card company or PayPal. For general exchange rates check out this http://www.xe.com/.
The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in the Order Confirmation.
Unfortunately, once orders are placed, they cannot be cancelled.
After your order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply.
SGB may cancel orders for any reason. Some common situations in which orders are cancelled may include: The item is out of stock and there are no plans of restocking it, pricing errors or credit card payment is declined by the issuing financial institution.